Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Echoes, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Echoes is an AI-powered platform that transforms photos into animated videos. We provide tools for creating, editing, and sharing video content.

3. User Responsibilities

You agree to:

  • Use the service only for lawful purposes
  • Respect intellectual property rights
  • Not upload inappropriate or harmful content
  • Maintain the security of your account

4. Payment Terms

Our service operates on a credit-based system. Credits are purchased as one-time payments and must be used within the specified timeframe.

4.5. 30-Day Money Back Guarantee

We offer a 30-day money-back guarantee for customers who are not satisfied with their purchase. To request a refund:

  • Submit a refund request through our contact page within 30 days of purchase
  • Include your email address, purchase date, and reason for refund
  • Refunds are processed to the original payment method within 4-10 business days
  • All refund requests are subject to review

Abuse Prevention:

We reserve the right to deny refund requests that appear to be abusive, including but not limited to:

  • Multiple refund requests from the same user for separate purchases made over time
  • Any other patterns that indicate systematic abuse of our refund guarantee

5. Content Ownership

You retain ownership of the content you upload. By using our service, you grant us a license to process your content for the purpose of providing our services.

6. Limitation of Liability

We provide the service "as is" and make no warranties about the availability, accuracy, or reliability of the service.

7. Termination

We may terminate or suspend your account at our discretion if you violate these terms.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service constitutes acceptance of the new terms.

9. Contact Information

If you have any questions about these terms, please contact us at:

Email: contact@your-echoes.com