Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, upload photos, or contact us for support.
- Account information (email address, name)
- Photos and images you upload for video creation
- Payment information (processed securely through third-party providers)
- Communication preferences and support inquiries
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our video creation services
- Process your photos to create animated videos
- Send you technical notices and support messages
- Process payments and send billing information
- Respond to your comments and questions
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations (under strict confidentiality)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Data portability
7. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and personalize content.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.
10. Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: contact@your-echoes.com